It’s no secret that customer experience is very important to businesses. The customer experience can be defined as the totality of a person’s perceptions and responses that are associated with an organization or its products, services, employees, and operations. However, there are many challenges that come with improving the customer experience- for example service issues (e.g., long wait times, rude
In this article, I will summarize attachment theory and how it creates a blueprint for relationships. If you follow the links, you’ll learn why people are attracted to certain types of personalities and the pitfalls that come with an unhealthy relationship style (I’m looking at your emotionally unavailable partner). Finally, you’ll be able to explore what is so darn attractive
The role of mindfulness in working with people who have insecure attachments and how it can reduce addictive and compulsive behaviors, or impulsive actions, anger, etc. is important to understand. Mindfulness has been defined as “paying attention on purpose—in the present moment—without judgment.” This means that when we are mindful, we are not judging our thoughts or feelings, but just
This article is about how technology, artificial intelligence (AI), human compassion interact with each other when it comes down to is providing the best possible mindful experience. The future of customer service lies in Artificial Intelligence (AI). Using AI in customer service is not new. It has been around for decades, but it was only recently that the technology became
This article is about how technology, artificial intelligence (AI), human compassion interact with each other when it comes down to is providing the best possible mindful experience. The future of customer service lies in Artificial Intelligence (AI). Using AI in customer service is not new. It has been around for decades, but it was only recently that the technology became
Wild and crazy bullies! They just won’t sit still! Can kids be taught to be more mindful, to hear, think, be present to what is? Mindfulness, we hear, is good for adults, and it is great for kids too. Mindfulness allows children to improve their abilities to pay attention, stay calm and improve their decision-making skills. Kids are able to
Mindfulness is not for everyone. It asks us to step away from the movie of our lives and ask ourselves, as the star of our own show, who are you? Are you your name, your job, your height, your experiences, the sum total of your life, or is there more to you? Are you more than the parts, scripts, words,
Who amongst us has not had a terrible response to a situation? It may be something simple, from when you were a kid. When mommy and daddy left you to go to the bathroom. Or, it could have been your average television show, where you watch a person, who gets killed, with a knife to the throat, and you watched
Practive P.E.A.C.E whenever you can. In today’s stressful society we need to get calm, clear and connected with what really matters in our lives. When we are aware of our thoughts and feelings, we can choose our behavior, and choose and create our lives that are meaningful, guided by the things that we value, that give us purpose. We can
About 25 years ago, my philosophy in life was that “life was meant to be a struggle.” From the moment of birth we all experience difficulties, who doesn’t? In this earth school, we get a right amount of confusion to live and learn. If we don’t learn, we don’t live long. But is life meant to be a struggle? Or,
A tidal wave of emotions can seem to control all our thoughts and deeds. We can be pulled, swirled, dragged out to sea, with a flood of emotions and they are everywhere. The world runs on emotions and if we cannot learn to surf the waves, or navigate the deep and shallow, we can be found thirsty and or drowned